Balancing your security with a smooth booking experience
We know how important it is to keep the booking flow as simple and seamless as possible for your guests, while still maintaining a high level of security to protect your business.
Our upcoming improvements are designed specifically to achieve this balance.
What we’re improving next
We are working on a permanent fix that strengthens protection against fake bookings without adding unnecessary friction for real guests.
Email verification moved to user creation
As part of this update, email verification will be moved from the booking summary page to the moment a new user is created.
This means:
- Guests must verify their email before the user is created.
- Once verified, this status works across the entire DinnerBooking database.
- Guests will only need to verify once, making the process smoother and more intuitive.
This significantly enhances security while keeping the user experience efficient.
Ongoing security improvements
Behind the scenes, we are continuing to strengthen several parts of our platform to better defend against malicious activity and protect restaurants from misuse.
Cyber threats are an increasing challenge across the industry, and we’re continuously working to keep our platform secure.
Thank you for your understanding.